Privacy Policy – Martvo

At Martvo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.

1. Information We Collect

When you use our website or services, we may collect:

  • Personal details such as name, phone number, email, and shipping address

  • Payment information (processed securely through trusted gateways)

  • Order history and shopping preferences

  • Device, browser, and IP details for analytics and security

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you about orders, promotions, and updates

  • Improve our website, product selection, and customer experience

  • Ensure secure transactions and prevent fraudulent activities

3. Data Protection & Security

  • Your personal data is stored securely and protected from unauthorized access

  • Payment details are never stored on our servers and are handled only by trusted third-party payment providers

4. Sharing of Information

We do not sell or rent your personal data to any third party. Information may only be shared with:

  • Delivery partners to complete your order

  • Payment processors to confirm transactions

  • Marketing platforms (if you have consented to receive updates/offers)

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser, but some features may not function properly.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (subject to legal obligations)

  • Opt-out of receiving marketing communications at any time

7. Policy Updates

We may update this Privacy Policy as needed. All changes will be posted on this page with the revised date.

📍 Office: 107 Green Road, Dhaka
📧 Email: martvobd@gmail.com
🌐 Website: martvo.com
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📷 Instagram: martvo.com
▶️ YouTube: Martvo
🐦 X (Twitter): martvobd
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